eʻoluʻolu i ke kelepona o ke ao holoʻokoʻa i nā kauoha a pau,ʻaʻole loa e makemakeʻia!

FAQs

uku

Hiki iaʻu ke uku i ke kālā ma ka laweʻana? / Hiki iaʻu ke hāʻawi aku iāʻoe no ke kālā no ka meaʻaʻole wau i kāleka kāleka.

I’m afraid as of now our operations are only limited to credit/debit card transactions and Paypal. This is to ensure our customers get their consumer protection and also our business is validated. In the future we may be able to accept cash upon delivery though. If you do not have any of the payment methods as stated perhaps you could get someone to help you with the payment first :)

Paypal
Hoʻolimalima Paypal Kūʻai kūʻai a makemake i nā meaʻai ma o ka hoʻolakoʻana i kahi puka palekana a me nā kulekele hoʻomaha maikaʻi. ʻO kēia ke kumu e kākoʻo nei mākou i ka hoʻohanaʻana i Paypal e hoʻopau i kāʻoukou mau hana ma waho me ka loaʻaʻole o nā pōʻai kāleka.

If you have a Paypal account, just checkout with Paypal and login to complete your purchase accordingly.

He aha ināʻaʻole iaʻu kahi Pūnaewele Paypal ?!

Don't worry as you do not need to own a PayPal account to pay: you may enter your credit card's data directly at PayPal and complete your payment. You ʻAʻole pono e hoʻopaʻa inoa i ka helu PayPalʻaʻole.

1) E HUʻAʻI I KA "KĀNĀ MAKAHI A ME KA PALAPALA KĀLĀ" OPTION KELEI I KOPO

If your PayPal page looks as follows, just click on "Pay with Debit or Credit Card" or "Check out as a Guest".

2. E hoʻolei i kā kāleka CREDIT Kāleka

Hiki ke noiʻia aku ka leka uila, ka leka uila a me ka helu kelepona e pili ana i kou'āina.

Ke hoʻopauʻiaʻoe, e kaomi iā "Hoʻoholo a Hoʻomau".

3. KĀKĀ "MAKAI NOW"

4. KĀKAI MA KA "NO, KAUNAKA" KA MAʻE ANA I KA HOʻOPIʻI ANA I KE KĀLĀ PONO. HOʻOHOLO KE KĀNĀNA!

Hanaʻia! E KAULI ANA E KOMO ANA I KAUMĀNA KAUMĀNA EMAIL E KOMOʻI I KE KAUMANA! LIKE LIKE LIKE

hoike

Hoʻopau ke kulekele hoʻihoʻi 30 lā mai ka lā i loaʻa iāʻoe ka huahana (IE e hōʻoia mai kāu mau leka uila). Inā hala nā lāʻo 30 mai kēia manawa, akā,ʻaʻole hiki iā mākou ke hāʻawi aku iāʻoe i kahi hoʻomaha a me ka hoʻololi.

Inā pili ka hewa iā mākou (me ka'āpala, hewaʻole i ka hōʻea), pono mākou e uku no ka hoʻihoʻiʻana :)

No ke kūpono'ana no kahi ho'iho'i, pono'ole ka ho'ohana'ana o kāu mea a me ke'ano ho'okahi i loa'a iā'oe. Pono ia i loko o ka hō'ailona mua.No ka ho'opau'ana i kāu ho'iho'i'ana, makemake mākou i kahi hō'ailona a hō'oia paha o ke kū'ai. Please do not send your purchase back to the manufacturer. Eʻoluʻolu e hoʻomaopopoʻoe i ka ukuʻole o nā uku kuhi kūʻai. Ke kākoʻo nei mākou i ka leka uila i kā mākou hui pūnaewele no nāʻike hulina piha.

No ke kauoha e hoʻihoʻi i nā nīnau, eʻoluʻolu e leka uila mai iā mākou ma o ka pepa hulina ma kā mākou pūnaewele

KA HOʻILIʻALE KULA KAUNĀ

Ma ke kūʻaiʻana o kāu kauoha, e loaʻa iā 24 mau hora e hoʻoholo ai i kāu kauoha. E hāʻawi mākou i ka uku piha piha inā hoʻokahuliʻoe i kāu kauoha ma loko o nā hola 24. Akā inā hala nā hola 24 mai ka wā i hana aiʻoe i ke kauoha, ponoʻoe e kali e hōʻea kāu'āpana ma mua o kou hoʻihoʻiʻana iā mākou.

REFUND 'Ikepili

Ke loa'a a'ike'ia kou ho'i'ana, ho'ouna mākou iā'oe i leka uila e ha'i iā'oe ua loa'a iā mākou kāu mea ho'iho'iho'i'ia. E hō'ike aku nō ho'i mākou iā'oe no ka'āpono a hō'ole paha i kāu uku.

Inā'āponoʻiaʻoe, a laila e hoʻopiliʻia kāu uku, a e hoʻohanaʻia ka hōʻai'ē i kāu kāleka kāleka a iʻole keʻano hana e uku ai, i loko o kekahi mau lā e pili ana i kāu mea kūʻai kālā.

NO KA LATE MA KA HUI HUI

Inā'a'ole i loa'a iā'oe kahi ukuho'i hou, e nānā hou i kāu pēke.

A laila ho'oka'a'ike i kāu hui kāleka kāleka, hiki ke lawe i kekahi manawa ma mua o ka ho'ouna'ia'ana o kāu ho'olimalima.

Kelepona hou aku i kāu kāleka. Aia kekahi mau manawa hana ma mua o ka hoʻokuʻuʻiaʻana.

If you’ve done all of this and you still have not received your refund yet, please contact us via the contact form on our site

Nā Code Postal

ʻO ka Q-A me ka leka uila he mea pono e kau i ke kauoha akāʻaʻole aʻu i kahi i koʻu'āina. Pehea e hiki ai iaʻu ke hoʻonoho i kahi kauoha?

A- If your address does not have a postal code kindly enter "11111" and place your order normally. This way, we will know that there is no postal code to include

moku

HOW KA LONG WILL ORDER PROCESSING TAKE?


Orders typically take up to 5 days to process before they ship – excluding weekends and holidays. During Holidays processing times may take up to 14 days.

HOWE WAIWAI HOU?


E hoʻounaʻia nā kauoha US ma o USPS a hoʻounaʻia nā Polokalamu Kuleana ma muli o ka puka hoʻokō i ka huahana mai.

Transit Times to United States: 5 - 20 Business days
Transit times to International: 10 - 21 Business days
Hoʻokomoʻia nā manawa kuhi manawa i nā wiki 3.

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; delivery issue is the responsibility of the shipping company.

E Huli au i kahi helu helu?


Hiki ke hoʻokuʻuʻia kēlā me kēia mea mai nā kikowaena hanana'ē aʻe o ke ao holoʻokoʻa i ka manawa e hoʻolālā ai kā mākouʻimi noiʻi hua i ka manawa no ka maikaʻi a me nā mea kūʻai. ʻOiaiʻaʻole hiki iā mākou ke hoʻolako i ka nānāʻana i kāu huahana,ʻo kā mākou hui iʻaneʻi i ka paʻa i nā pahu a me nā mea i hāloʻia e hoʻokuʻu waleʻia mai me ka ukuʻole iāʻoe.

HE KANAWAI E HOʻONAʻI AI I KA HUI


ʻO kaʻoihana o kaʻelele e pili maoli ana i kā mākou pokapū hopena. Loaʻa kēia ma muli o kaʻoluʻolu o kā mākou huahana mai nā'āina likeʻole e hōʻoia i loaʻa iāʻoe ka uku maikaʻi loa. ʻO nā lawelawe o ka courier e likeʻole ai kēlā me kēia'āina ai kekahi'āina. Me ka loaʻaʻole o kahiʻoihanaʻoihana ikaika me kaʻoihana kelepona hikiʻole iā mākou ke loaʻa nā kumukūʻai iʻoi aku ka liʻupuʻi e like me keʻano o ka wikiwiki, e lilo ana mākou i nā mākele honua like Amazon a pēlā aku.

Eia naʻe, e hōʻoia mākou e loaʻa iāʻoe kāu pōpomo a hāʻawi i ka pilikino i kāu pōpili i keʻano o ka pahū nalowale a nalowale

Ua noi aku au iā 1 ITEM, a ua hōʻoia wau i hoʻokahi mea, no ke ahaʻo ia?


We do our best to reduce cost on your end so that you don't have to pay high taxes/premiums to get your items ! If you place an order with us for multiple items it is more than likely going to be shipped in more than one package. Please allow some time for all of your items to arrive.

NO KA HANA ANA I KA LĀKĀ ANA I KA LĀKĀWAI MA KA LĀKĀ HUI MA KA HANA HANA?


Nā hōʻike i hōʻikeʻia ma kāu loaʻa MIGHT eʻokoʻa ka mea āu i kauoha ai akā akā, mai hopohopo! ʻO ka mea maʻamau ka mea e hana ai kā mākou kikowaena hana eʻike i ke kumukūʻai haʻahaʻa a e kaha paha i nā mea like me nā makana. Eia keʻano o ka hōʻoleʻana i nā kumukū / ke kūʻaiʻia nā kuleana ma ka hopena no kekahi mau'āina e uku nui kēia mau kumu kūʻai.

Makemake au i kahi pilikua MA KA HOʻOPAʻI I KE KAUMĀKA EMAIL ... he aha ka mea e hele ana?

Please make sure your email is correct when you place an order. Kindly check your SPAM folder to see if your confirmation email was sent there. If there is still no confirmation email , please email our support team via the contact form on our site

He aha ke'ōleloʻole wau i ka hale ma hope o ka hala?


ʻO ka mea i ka home e hiki ke loaʻa iā ia ka pōʻai no ka mea kūʻai. ʻO ka mea maʻamau ka waihoʻana o ka luna kiʻi i kahi hōʻailona hōʻiliʻili ināʻaʻole he kanaka ma ka home a hiki iāʻoe ke'āpana i kāu'āpana ma kāu keʻena kūkini kokoke.

Makemake wau e hoʻololi i koʻu kuleana / ADDRESS, hiki iaʻu?


Though we highly encourage you double check sizes and addresses prior to placing an order with us, we fully understand that things come up and mistakes can be made. We process orders the same day they are placed. If a change needs to be made to your order please contact us via the contact form on our site ASAP and we will do our best to accommodate that change, BUT we can not make any promises. If the item(s) has already been shipped from our fulfillment center we cannot make changes to the order. In that case, you can send the wrong item to the nearest Regional Warehouse and once received we can send out a corrected item. Please contact us to find out where is the nearest Regional Warehouse from your country.

Loaʻa wau i kahi nīnau i koʻu kuleana a iʻole ma kāu pāʻani i hōʻikeʻole 'ia iāʻaneʻi, pehea wau e loaʻa ai i kahi mea i loaʻa iāʻoe?


Please contact us and we will be happy to answer any of your questions :)


kakau

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